300 words reply from the text in the instruction

Instructions:

• You must use at least 1 peer-reviewed
  reference published within the past 4 years (and not used in the
  original posting) in your response.The reference must be from the
  library (see guidelines above).

• Do not simply revisit
  what was discussed in the thread, but add information from the unique
  article you researched on the concept and compare the findings.Did the
  findings of the article you found and the articles used in the original
  thread agree, disagree, address different aspects of the concept?
• Use APA format and write in 3^rd person.

Text:

Definition:

“Organizational
Culture is the set of assumptions about the organization and its goals
and practices that members of the company share. It is a system of
share values about what is important and beliefs about how the world
works. It provides a framework that organizes and directs people’s
behavior on the job” (Bateman, Konopaske & Snell P.62).

Summary:

In
this article, the authors wanted to investigate how a restaurants
higher operational effectiveness can be affected by the service quality.
They also want to know if the size of the restaurant can also affect
the quality of the service. Will a larger restaurant experience be
better than a smaller restaurant experience? They state that restaurant
size has proven to influence restaurants’ operational efficiency and
guest’s quality perceptions of the restaurant. They used different
models to project that this data was true. The restaurant industry world
wide makes three trillion dollars. As customers travel around the world
trying different cuisines is always a priority. people are always
looking for new places to eat that serve delicious food and have great
service. Service quality substantially influences guests’ satisfaction
and is an crucial determining factor of restaurants’ profitability. Restaurant
directors must have realistic perceptions of guests’ quality
expectations in order to deliver high-quality services. Customers will
always be top priority in the restaurant industry. They will always be
the leader as where you lead in the field.

Discussion:

Organization
cultures is an important contribution to a restaurants image. It serves
as a model, a promise and an experience to all diners. You can make a
diner’s experience worse or the best they ever had with the quality of
service and food that you serve. “The global restaurant industry market
is driven by quick changes in customers’ preferences and their ongoing
sense of exploration of new offers” (Kukanja, Planinc, 2019). Each
restaurant stands for their own mission which they have built their
company on and based it on how well their service is. Quality service is
what most people strive for. In our family restaurant, family, friends
and food is what has kept our customers returning for more. Our
restaurant presents itself as a clan (collaborate) organization culture.
We enjoy loyal customers who will always carry a memory from when they
dined at our restaurant. Leaving a lasting and loving impression and
making people comfortable at our establishment is what we strive for on a
daily basis. Each company bases their mission, vision and goals based
on the needs of their customers. Afterall, a lot of companies would not
be here today if wasn’t for the average consumers who believe in their
mission to satisfy their needs and wants. “Restaurant managers must be
constantly innovating and offering high-quality services to satisfy
their guests’ quality expectations and gain a competitive advantage”
(Kukanja, & Planinc, 2019). This means that there is always room for
management to adapt to the consumers desires and improve any areas that
they lack based on customer needs. This requires quality of the
restaurant, the values it stands for, and the practices it needs to
imply in order to succeed and prosper. When they implement the needs of
customers, innovations from the company, and organizing strategies from
the managers, it allows companies to truly profit at its highest
potential. “Teamwork is also a good way for the exchange of ideas and
information and for discussion” (Dimovski, Škerlavaj. Škrinjar, &
Štemberger, 2007). Teamwork at a restaurant is essential in order to
give the best dining experience. You are constantly held to a standard
and you must always comply to the rules and regulations set forth by
management. We always love to hear how our staff is doing and how we can
improve as a company. “Positive
changes in the way people act (behavioral changes) and perceive their
internal and external environments (cognitive changes) are expected to
have a positive impact on organizational performance”( Dimovski,
Škerlavaj. Škrinjar, & Štemberger, 2007). Positivity is such an
important aspect to running a business. We always encourage people to
leave their feedback on social media outlets to let people know about
their dining experiences. Even mentioning a server’s name will always
leave a positive impact on how we as a company made a customer feel and
that’s what we want to be remembered as. A manager must entrust in the
company’s employees and what they are doing to impact the company’s
culture. They must work continuously to reach the goals it has
established. Excellent service will always separate the excellent
companies from the terrible ones determined by the customer. It creates
the competitive market that allows businesses to be innovative and
ahead of the game. Empowerment motivates people to keep going and to
keep producing the best that they can.

Biblical Integration:

“Commit
your work to the LORD, and your plans will be established” (Proverbs
16:3). With entrusting yourself with The Lord plan, you are not only
allowing yourself to grow with Him walking besides you, but you are
entrusting the plan He has made for you. When you commit your work to
the Lord, anything is possible. A person must never forget He is there
and knows the plan even before one has thought of it. He is the
omniscient and eternal one. He knows everything about everyone past,
present and future and we must never doubt Him but only welcome Him onto
our doorstep. “For I know the plans I have for you, declares the Lord,
plans to prosper you and not harm you, plans to give you hope and a
future” (Jeremiah 29:11). This is important to know in our daily,
professional and spiritual life. One must entrust in the Lords plan for
He is the one who will protect them when they fail and when they see
success. That is our mission in life.